Frequently Asked Questions

How do I connect my server?

Go to the deploy page, select "Any Web Host (FTP/SFTP)", and enter your hosting credentials. We support both FTP and SFTP.

What folder should I use for FTP/SFTP?

Check your server. Most hosts use either /htdocs or /public_html. If you're unsure, check your hosting provider's documentation.

Can I use this with Netlify, Vercel, or Cloudflare?

Yes. See the Help Center for step-by-step instructions on how to connect each provider.

Do you store my server passwords?

Passwords are encrypted and never stored in plain text. We use secure credential storage.

Can non-technical team members use ShipIt?

Yes. The 3-click wizard is designed so anyone can deploy safely.

Is there a free plan?

Yes. The Starter plan includes a 14-day free trial.